What We Collect and Why
When you register, we collect your name, email address, contact number and identity verification documents as required for account security and fraud prevention. Each time you fund your account through Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference, amount in RM and
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timestamp — enough to resolve disputes and meet our obligations, nothing more. We also collect device identifiers and session data when you access the platform from your phone or browser, so returning users in Subang Jaya or anywhere else in Malaysia can pick up where they
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left off without re-authenticating every session. Log data such as IP addresses and page interactions helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like Touch 'n Go eWallet,
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Boost and GrabPay is limited to what those providers need to complete your transaction. Where local law requires us to retain records, we hold them for the minimum period specified and delete them once that obligation ends.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.